Utilities & Telco

With mobile usage and traffic exponentially increasing every second, if there is one industry that should be leveraging data in every way possible, it’s telecommunications; yet, experts estimate that most companies have not yet seriously leveraged the data at their disposal to increase profits.

The largest Telcos collect up to 6 billion call detail records (CDRs) per day, and this amount is increasing exponentially. This is beyond the capacity of human analysts and is where AI can provide value. Supplementing CDRs with other types of data (like that from CRMs, social media, and more), and telecom organizations have a shot at capturing some of the enormous value their abundant data can provide.